Record the call, choose who it is for and keep it visible until it has been dealt with. Add follow-up dates, see future commitments in the calendar and keep the whole office working from the same information.
Taking the message is easy. Making sure the right person deals with it — and knowing what happened afterwards — is the difficult bit.
“Did anyone call that customer back?”
“Who took that message?”
“I thought you were dealing with it.”
“What did they say when they rang?”
No complicated CRM. No endless setup. Just a straightforward shared register your team can understand in minutes.
Capture the caller, company, subject and communication details while the information is fresh.
Send the call to the correct team member so there is no confusion about who needs to deal with it.
Older unresolved calls stay visible, with the oldest at the top, until somebody completes them.
Put an outstanding call back into the calendar on the date it needs attention and receive staged follow-up alerts.
See calls on their original date, future follow-ups on the chosen date and completed records whenever they are needed.
Trial and Team users can keep their own To-Do items alongside calls assigned to them, while the office retains the overall view.
Call Register works wherever your team is working — in the office, on site, at home or on the road.
Open Call Register on your mobile and record a call while you're speaking to the customer.
Assign the message to the office and it appears on their screen immediately — no phone call back to the office and no waiting for someone to pass the message on.
Your call register travels with you. Access the same live information from your phone, tablet, laptop or office computer.
Record who called, what it concerns and the details the team needs.
Choose the person responsible and add a follow-up date when required.
Deal with the request, add completion notes and close it with a clear history.
A clean, familiar interface designed for busy offices and people who just want to get the job done.
Your first 14 days include every feature for two users with no card required. Afterwards, continue on Free or upgrade to keep the full package.
Try the complete Call Register package before choosing a plan.
Keep the core shared call register for a two-person team.
For a small team that also wants personal task management and quicker contact actions.
Call Register stays focused on one job: making sure calls, follow-ups and simple personal tasks do not disappear into notebooks, scraps of paper or memory.
Trial and Team users keep personal tasks alongside calls assigned to them.
Trial and Team users can call or email directly from the saved entry.
See an outstanding call again on the future date it needs attention.
Retain the original call, the completion date and what was done.
Call Register started as an internal system for a busy UK engineering and fabrication business.
They wanted something incredibly simple: a better way to record incoming calls, messages and customer communications without relying on notebooks, scraps of paper or everyone's memory.
The first version was introduced and was being used within minutes. It is now available as a simple call and task tool for other small businesses facing exactly the same problem.
The aim is straightforward: make communication easier without creating another piece of complicated business software.
Try every Call Register feature for 14 days and keep your customer calls organised from day one.
Start My 14-Day Trial